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Frequently Asked Questions
Am I Allowed To Cancel My Contract?
Yes, but terminating your contract before the completion of the stipulated 24 months incurs a cancellation fee, which is 50% of your remaining balance, and results in your website being terminated. However, if you wish to cancel your contract and move your website to another hosting provider, you’ll need to settle the remaining balance of your contract. After this, we’ll hand over your website files to you.
Can I Host The Website Myself?
We typically insist on hosting all active Rolling Website on our server, providing fast hosting and excellent client support. However, if you prefer to host your website elsewhere, you can choose to purchase the website design outright!
Can You Help Me Find Suitable Images For My Website?
While we strongly advise our clients to use their own images to maintain authenticity and accurately reflect their brand, we understand that high-quality images may not always be available. In such scenarios, we can assist in sourcing stock photos. We aim to ensure that your website is enhanced by top-tier visuals, and will therefore source free stock images for you. If required, we can even acquire specific premium stock images for you, at no additional expense.
Could You Explain What the Registration Page Is?
The registration page is essentially a form that requires your business details. It directs you through the process of describing all the necessary information for us to design your website.
Could You Simplify What Your Service Includes?
Our standard website package comes with all the necessary functions and features your business might need. These include a beautifully designed, conversion-optimized website, custom contact forms, mobile optimization, and hosting on our fast VPS web servers. Your website will also have a WordPress backend, enabling you to add more content or blog posts easily. Additionally, we lay down the proper SEO foundation to give you a good start in your web dominance efforts. If you need more than our standard plans offer, we can customize one for you.
Do I Need to Have My Content Ready Before We Start?
Not at all. While we’re waiting for your content, we can start designing your website. We’ll also provide you with a content outline to help you formulate your message about your services or products.
Do You Handle Professional Emails?
Indeed, we do. We assist you in routing your professional email through your domain’s name servers. We partner with G Suite to manage professional emails, which enables you to use your domain name while benefiting from Google’s straightforward and powerful Gmail platform.
Do You Have A Money-Back Guarantee?
Yes, we do! We offer a 30-day, no-questions-asked money-back guarantee.
Do You Provide References?
In fact, the majority, over 90% of our work, is brought to us through referrals. If you’ve reached us, it’s very likely that someone recommended our services to you! To find out more about us, feel free to read some of the testimonials that we’ve shared on our reviews page.
Do You Provide Warranties?
Yes, indeed! Our website subscription service ensures comprehensive care for your website. If anything goes wrong, we promise to fix it free of charge.
How Can I Register for Your Services?
The registration process is straightforward. You can fill out our contact form or drop us a message in the chatbox to express your interest. We’ll talk about your requirements, arrange your payment plan, and guide you to our registration page.
How Much Time Will It Take To Build My Website?
On average, after receiving all essential information such as content, logos, images, and other branding data, your website will be ready within four to six weeks. We aim to get your fully functional website up and running as quickly as possible without compromising on quality. We value deadlines and guarantee timely delivery.